Artists with Parkinson's
Date: Wed, Aug 22nd, 2012 11:02:17 am Author: Victoria Tane
As a jewelry artist with Parkinson’s, I was motivated to connect with other artists who have Parkinson’s and find out about their body of work, how the disease has affected them, and what accommodations they have made as a result. I approached these interviews artist to artist with art being the primary focus and PD being the second. Creative people, by their very natures, are problem solvers and how they deal with PD is just another creative challenge.
To learn more visit
Alaska Air apologizes for treatment of disabled flier
Date: Fri, Aug 10th, 2012 10:21:22 am Author: President, APDA Massachusetts
The second incident this week occurred when an Alaskan Airlines crew failed to provide assistance to a man with late-stage PD. An observer posted a story to Facebook. The story quickly went "viral" and became national and international news. Blogs quickly filled with angry commentary, and the airline published a public apology. The following is the story as presented in USA Today:
Alaska Airlines has apologized for an incident in which a passenger with late-stage Parkinson's disease missed his flight.
The topic became a national story after an Oregon man witnessed the event and took to Facebook to admonish the airline. The witness – identified as Cameron Clark, "a longtime Oregon concert promoter" – alleged that numerous Alaska Airlines workers failed to assist the disabled man.
Alaska Airlines initially said that crew did not offer more assistance because they had smelled alcohol and thought the man might be intoxicated.
Word of the incident sparked outrage among many who heard about it, including some who posted messages chastising the airline on Alaska Airlines' Facebook page.
This afternoon, Glenn Johnson – President of Alaska Airlines' regional subsidiary Horizon Air – posted this message of apology on Alaska Airlines' Facebook page:
I've seen a lot of concern by our customers about the treatment of the gentleman who flew out of Redmond, Oregon, to see his daughter. Now that we've been able to largely complete our review, which I've been overseeing throughout the weekend, I'd like to share some information with you. First and foremost, we've determined that we could and should have handled this better and I apologize to our passenger on behalf of all of us at Horizon Air and Alaska Airlines.
I'm happy to report the gentleman has been able to visit with his daughter after arriving at his destination before noon on Saturday. We are providing him with complimentary roundtrip flights for this trip and have offered free tickets for another visit down the road. We're also working with Open Doors Organization, a disability advocacy group that focuses on travel issues, to learn from this customer's experience and to help us with our ongoing care for passengers with disabilities. Alaska and Horizon have partnered with various disability organizations for years to help our employees better serve our customers.
This experience has reminded us of the importance of assisting passengers with disabilities and making sure every one of them receives the special care they may need. The information we've gathered during our review will certainly improve our efforts going forward. I'd like to say again that we're sorry for the experience of this customer and thank everyone who has brought this to our attention.
President, Horizon Air
Aviation reporter Harriet Baskas writes that – coincidentally – Alaska Air is meeting a representative of Open Doors Organization today.
Still, Eric Lipp – the group's executive director – appears to acknowledge that the airline had a difficult line to walk. While Lipp points out that there are laws to assist disabled fliers, he says the airline cannot always be proactive.
"(The) law says the passenger has to self-identify," Lipp is quoted as saying by Baskas. "Otherwise, it's a puzzle. The breakdown here is that the passenger didn't self-identify and the airline didn't have the right codes in the system to get him services he was entitled to."
- ORIGINAL POST: In an airline story that broke over the weekend, The Associated Press reports:
A longtime Oregon concert promoter sparked an online backlash against Alaska Airlines with a Facebook post describing what he called "the worst of humanity."
Cameron Clark of Bend wrote to his Facebook friends Friday that he saw a disabled man miss a flight because numerous airline personnel refused to give him extra assistance, even after Clark intervened and asked employees to help. Clark said the man told him he has late-stage Parkinson's disease.
KTVZ reports Clark's story spread quickly and sparked a series of angry Facebook posts directed at the airline.
The airline sees the incident differently and says employees did their best to accommodate the passenger. Officials posted on Facebook that the man's ticket was refunded, and he boarded a new flight Saturday morning. A spokesman said the man never said he was disabled and airline employees, smelling alcohol, believed he was intoxicated.
Check out the full AP story here, and come back to Today in the Sky later today for the latest update on this story.
Older PostsOlympics spectator arrested
A message from Diane Durkee
Taking medication with convenience
An exhibit of Tall Ships by artist Howard Porter
Mike Achin on Parkinson's Disease
The Tyranny of Time Scheduling
Help support APDA by weighing in on beard controversy
Parkinson Awareness Events in Massachusetts
April is Parkinson's Disease Awareness Month
PD and Massage Therapy
Why DBS isn't for everyone
Yabba Dabba Yoga...
Clean your car and help the APDA!
The Challenge of Transportation
Book Review: “Sharing Housing: A Guide Book for Finding and Keeping Good Housemates,”
Welcome to the new website!
Walk-a-Thon 2011 a resounding success!